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In case the mouse pad you use is dirty, clean it. To address this, use a flat surface like your desk. If you use the mouse on a bedsheet and such uneven surfaces, it won’t work correctly. Make sure you’re using the mouse on a flat surface Use a soft, dry cloth to clean the railing and remove any debris from the laser opening of the mouse. You can also pull out the replaceable battery and reinsert it. In case it doesn’t, move its pairing button to the off position. If your Mouse has a button to turn it off, please do that. Several temporary glitches like irregular mouse cursor, laggy mouse input can be fixed by restarting your Mac. Now, try using the mouse and see if it works properly or not. After waiting for 30 seconds, click Turn Bluetooth On. When Bluetooth devices like mouse, keyboard, external trackpad don’t work correctly, go to System Preferences > Bluetooth and click Turn Bluetooth Off. To fix this, charge the mouse or replace its batteries as appropriate. If the mouse connected to your Mac isn’t charged or has worn out batteries, the cursor will lag, and you’ll have an overall poor experience. Hopefully by now you’ve finally got your My Passport drive connected successfully to your Mac.Try another mouse to know where the problem lies 1. This would make your drive compatible with your iMac or MacBook easily.
#Wd my passport studio not showing up mac shutdown driver#
Whether you get a 1TB or 5TB My Passport drive, you always have the option to download the macOS NTFS driver that Western Digital offers on their official website. Is macOS Compatibility Affected by Storage Size? Of course, keep in mind to use the right cable and port for connecting it.
#Wd my passport studio not showing up mac shutdown how to#
How to Connect WD My Passport to Older Versions of macOS?Īs long as you’re using the downloadable NTFS driver for macOS, you shouldn’t face any compatibility problems with older versions of macOS, whether that be Catalina, Mojave, High Sierra, or older. However, they also offer a special driver for macOS, allowing you to switch between both operating systems without reformatting. Because of this, you can use the plug-and-play functionality out of the box for Windows. Western Digital installs NTFS in each My Passport drive. Which File System Does WD My Passport Use by Default? FAQsįor some extra knowledge on the Western Digital My Passport in the context of macOS, here are some interesting questions you might want to learn more about. If you just want to return the drive, you can check the RMA page here.
#Wd my passport studio not showing up mac shutdown serial number#
Simply select ‘WD My Passport SSD’ from the drop-down menu, select your country, and then type in the serial number of your drive. You can check your WD My Passport drive warranty status here. It could be any number of reasons: inner corrosion, a melted component, or a power issue. Possible Cause #5: Faulty Driveįinally, if none of the above options work for you, your drive might have a major malfunction in it at this point. To access that file, you can visit WD’s website.
#Wd my passport studio not showing up mac shutdown install#
If the problem still persists, however, you need to download the latest version of the WD Utilities app and install it. Of course, if you’ve set a password for your drive, you need to input that to be able to access its content. One of the main features of My Passport is the option to set a secure password for the drive. This only comes if you have used the WD Drive Utilities app. Step 1: Open a Finder window, then choose Preferences. After all, it’s possible that what’s preventing the drive from showing up in your Finder window is the preferences of macOS itself. This is a simple cause too, although it’s not hardware-related. Possible Cause #2: Wrong Finder Preferences If this still doesn’t cut it, move forward with the next steps.
In addition to this, of course, do some basic checks too, like rebooting your Mac or plugging the drive in more slowly and carefully.
#Wd my passport studio not showing up mac shutdown software#
I know this step might seem simplistic, but circling out a port- or cable-related malfunction first can save you hours down the line with software troubleshooting. USB hubs are infamous for bugs like this, and it’s possible that it simply isn’t able to power the external drive too.Ĭonsider using another cable instead too. Moreover, if you’re using a USB hub, connect it directly into the laptop or desktop computer instead. Maybe the one you’re trying to plug it into has a malfunction. OK, this is just the easiest and most direct solution to the problem, right? Simply plug out of the current USB port and try another one. Possible Cause #1: Wrong Port and/or Cable Is macOS Compatibility Affected by Storage Size?.How to Connect WD My Passport to Older Versions of macOS?.Which File System Does WD My Passport Use by Default?.Possible Cause #4: Outdated WD Drive Utilities App.Possible Cause #3: Not Mounted in Disk Utility.Possible Cause #2: Wrong Finder Preferences.Possible Cause #1: Wrong Port and/or Cable.
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